gbajii Privacy Policy

Introduction and Overview

gbajii is a reliable and safe online gaming platform for players in Bangladesh. We take the privacy of your personal information very seriously. This privacy policy ("Policy") applies to the gbajii website (gbajii.cam) and all services connected to it.

The purpose of this policy is to clearly inform you about what information gbajii collects, how that information is used, who it may be shared with, and what measures we take to protect your data. By using our platform you are considered to have agreed to the terms of this privacy policy.

If you disagree with any part of this policy, please stop using our platform and contact us with any questions.

Information We Collect

gbajii may collect various types of information during account registration, use of services, and support requests. This information is divided into the following categories:

2.1 Information You Provide Directly

When you open an account with gbajii or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Government-issued ID details for identity verification (National ID card / passport)
• Financial information such as bKash, Nagad, Rocket account numbers or bank account details
• Communication and complaint details submitted to customer support

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device information (operating system, browser)
• Login time, session duration, and gaming activity logs
• Information collected from cookies and similar tracking technologies
• Transaction history — details of deposits and withdrawals
• Gaming preferences and behavioral data

2.3 Information Received from Third Parties

In some cases we may verify information through identity verification agencies or payment processors. Information received from these third parties is used only to verify your account and ensure security.

Purpose of Using Your Information

gbajii uses the information collected about you for the following legitimate purposes:

• Account management: To create, verify, and manage your gbajii account.
• Service delivery: To provide gaming services, bonus offers, and promotional benefits.
• Financial transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Age and identity verification: Our platform is for users aged 21 and above only; identity verification is carried out to confirm age.
• Customer support: To respond to your complaints and support requests.
• Fraud prevention: To detect and prevent illegal activity, money laundering, and fraud.
• Legal compliance: To comply with applicable laws and regulations.
• Responsible gaming: To monitor excessive gaming behavior and provide related support.
• Platform improvement: To conduct analysis for improving the quality of our services.

Disclosure and Sharing of Information

gbajii may share your information with third parties in the following limited circumstances:

4.1 Service Providers

We use trusted third parties to operate our services, such as payment processors (bKash, Nagad, Rocket), game providers (Pragmatic Play, PG Soft, JILI, Spribe, etc.), and technology service providers. These parties are given access to information only to perform specific services and cannot use it beyond that.

4.2 Legal Requirements

If there is a legal obligation, court order, or direction from a government authority, gbajii may be required to disclose information in compliance with applicable law.

4.3 Fraud Prevention

Sharing information with regulatory bodies may be necessary for anti-money laundering (AML) and fraud prevention verification.

4.4 Business Transfer

If gbajii undergoes a business change such as a merger, acquisition, or sale of assets, user information may be transferred — however the new service provider will be required to follow terms equivalent to this privacy policy.

Data Security Measures

gbajii uses modern technology and strict security protocols to protect your personal information:

• SSL encryption: All data transmission on our website is secured by SSL (Secure Socket Layer) encryption.
• Data encryption: Sensitive information that is stored is kept in encrypted form.
• Access control: Only authorized staff can access your information.
• Regular security reviews: Our systems undergo regular security audits.
• Firewall protection: Advanced firewall systems are in place to prevent unauthorized access.
• Two-factor authentication: An additional security layer is applied to protect your account.

However, no transmission of information over the internet is completely secure. We strive to ensure maximum protection, but it is your responsibility to keep your password confidential and to use the platform on a secure network.

Cookies Policy

The gbajii website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us recognize you and improve our services.

6.1 Types of Cookies We Use

• Essential cookies: Required to maintain login sessions and basic platform functionality.
• Functional cookies: To remember your language preferences and customization settings.
• Analytics cookies: To analyze user behavior and improve the platform experience.
• Security cookies: To detect and prevent fraudulent activity.

6.2 Cookie Controls

You can disable cookies by changing your browser settings. Please note that disabling essential cookies may affect some important features of our platform.

Data Retention Period

gbajii stores your personal information only for as long as necessary. The retention period is determined based on the following:

• The period your account remains active
• Legal obligations and regulatory requirements
• The need for dispute resolution and fraud prevention
• Requirements for keeping records of financial transactions

Even after an account is closed, some information may be retained for a specified period due to legal obligations. Once that period has passed, your information is securely deleted or anonymized.

Your Rights

As a gbajii user you have the following rights over your own information:

8.1 Right of Access

You can ask us at any time what information we hold about you. Submit a request via the support chat or by email and we will respond in a timely manner.

8.2 Right to Correction

If any information we hold about you is incorrect, you can request that it be corrected. This can be done through account settings or via the support team.

8.3 Right to Deletion

In certain circumstances you can request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.

8.4 Right to Restrict Processing

You can object to your information being processed for specific purposes. However, this may affect the availability of some services.

8.5 Right to Data Portability

You can request a copy of the information held about you in a common format.

Protection of Minors

gbajii strictly prohibits registration and use of the platform by anyone under 21 years of age. We do not knowingly collect any information from minors. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

Our age verification process ensures that only those aged 21 and above can enjoy our services. This is an integral part of responsible gaming.

International Data Transfers

gbajii may use international technology services, which means your information may be processed or stored on servers outside Bangladesh. Regardless of where the information is processed, we ensure that the protection standards described in this privacy policy are maintained and the security of your data is guaranteed.

Third-Party Links and Services

Our platform may incorporate services from game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, and others. These providers have their own privacy policies and are responsible for how your information is handled on their platforms. We are not responsible for the data practices of third parties.

Policy Changes and Updates

gbajii may update this privacy policy from time to time. For any significant changes we will notify you at your registered email address or through the platform. The date of the change will be noted at the top of the page under "Last Updated".

Continuing to use our platform after any changes means you have accepted the updated policy. We therefore recommend reviewing this page regularly.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live chat: Use our live chat for 24/7 support in Bengali.
• Email: [email protected]

We generally try to respond to your requests within a reasonable time. More complex matters may take a little longer, but we will always keep you informed of progress.