Play responsibly,
enjoy safely
At gbajii, we believe entertainment should always stay within limits. We are always here to make sure your gaming experience remains secure and enjoyable.
What responsible gaming is and why it matters
Online gaming is a popular form of entertainment, but it also carries financial and mental health risks. Responsible gaming at gbajii is an integral part of our core principles. We want every one of our players to enjoy games consciously, within limits and with enjoyment.
Responsible gaming means setting your own budget, not gambling to recover lost money, respecting time limits and maintaining healthy relationships with family and loved ones. gbajii provides various tools and support to help you stay within these limits.
Remember, gambling is never a source of income. It is simply a form of entertainment. If you ever feel that gaming is going beyond your control, contact our support team immediately — we are available 24/7 in Bengali.
Our protection tools and policies
Setting deposit limits
You can set a maximum daily, weekly or monthly deposit limit. This removes the risk of spending beyond your budget. To change a limit, contact us via live chat.
Self-exclusion
If you feel you need to step away from gaming for a while, you can use the self-exclusion option to temporarily or fully close your account for anywhere from 30 days to permanently.
Time-out feature
Use the time-out feature if you want to take a break for a set period. You can temporarily pause gaming for anywhere from 24 hours to 6 weeks.
Account security
Our SSL encryption and two-factor verification system keeps your account secure. Keep your password strong and never share it with anyone.
Awareness and education
gbajii regularly raises awareness among players about responsible gaming. By reading our FAQ and guidelines, you can make informed decisions about your own gaming habits.
24/7 Bengali Support
For any issue, at any time, our live chat support team is ready to assist in Bengali. If you have a gaming problem, do not hesitate — contact us right away.
Warning signs of a problem
If the following signs appear, it means gaming is becoming a problem. Take action in time for your own wellbeing and that of your family.
Repeatedly trying to play and placing larger bets to recover lost money.
Neglecting family, friends or work responsibilities, or lying because of gaming.
Being unable to stop gaming or feeling mental discomfort when you do stop.
Gambling with money set aside for essential expenses or with borrowed funds.
Keeping gaming a secret and hiding it from people close to you.
Using gambling as a way to relieve stress, loneliness or anxiety.
Use our protection tools
Spend Tracker
View the full history of your deposits and withdrawals from your account at any time and keep track of your spending.
Session Reminder
Enable reminders to be sent after a set amount of play time, so you stay aware of how long you have been playing.
Account Lock
Lock your account temporarily or permanently at your own decision. Once locked, it cannot be unlocked before the period ends.
Bet Limit
Set a maximum bet amount per round or per session. This protects you from large losses made in the heat of the moment.
10 tips for healthy gaming
Set your budget in advance
Decide the maximum amount you will spend before you start playing and do not go beyond that limit.
Do not treat a win as guaranteed
Every game outcome is completely random. A previous win does not guarantee the next one.
Respect your time limits
Playing for hours on end can cause mental fatigue and poor decision-making.
Do not play to recover lost money
"Chasing losses" is the most harmful habit. It is the main sign of problem gambling.
See it as entertainment
Gaming is for entertainment — not a way to earn money. Keep this perspective.
Play when you are well
You should not gamble when you are under stress, under the influence of substances or when you are tired.
Prioritise family and relationships
Do not let gaming interfere with family relationships and social responsibilities.
Take regular breaks
Take a few minutes' break every hour. Fresh air and drinking water keep the mind refreshed.
Keep your account details secure
Never share your login details. Playing on someone else's account is prohibited.
Do not hesitate to seek help
If you lose control of your gaming, contact our support or seek professional help right away.
Age verification — for players aged 21 and above only
To open an account and play at gbajii, you must be 21 years of age or older. At the time of registration, we verify age through a national identity card or other valid identity document.
What we do to protect minors:
- Age verification at the time of registration is mandatory.
- For suspicious accounts, additional documents are requested.
- Parents can use parental controls on their children's devices.
- If anyone under the age of 21 uses our service, their account will be permanently closed and no winnings will be paid out.
- If someone close to you who is underage is using gbajii, please contact us.
Contact us if you need help
gbajii Support Team
If you feel that gaming is having a negative impact on your life or the life of someone close to you, please get in touch with us. Our trained support team will assist you in complete confidence.
Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
Email: [email protected]
Response time: Instant on live chat, within 24 hours by email.
If you request self-exclusion or an account lock, we will act immediately. This service is completely free and confidential.
Questions about responsible gaming
Enjoy responsibly
Enjoy entertainment at gbajii safely. Play our games, cricket betting or slots — within limits and consciously. If you have more questions, check our FAQ.